We respect the privacy of our users and highly value their trust in us. In this Privacy Policy, we explain how we collect, use, disclose, and protect your information when you visit Savi’s website Savi.ae The policy, however, might change at any time and for any reason; SAVI will send a notification to its users informing them about the updated policy and asking them to read it and agree to it. Additionally, we advise you to periodically check and review our Website and this Privacy Policy to stay informed of any updates. By using our Website or continuing to use it, means your acceptance and adherence to this Privacy Policy, including any changes that we may make to this Privacy Policy.
DATA COLLECTION
When you browse, read pages, or download information from this Website, we automatically gather and store certain information about your visit. This information is used for statistical purposes only and covers:
We do not collect this data for commercial or marketing purposes, and SAVI does not sell, exchange or otherwise distribute the data collected for commercial or marketing purposes.
We, occasionally, conduct online customer surveys to get your feedback. We use the survey data for research and to improve our services. The participation in those surveys is optional.
USE AND DISCLOSURE OF PERSONAL INFORMATION
You may browse and access information contained within our Website without providing any personal information, be it information from which your identity is apparent or can be reasonably ascertained. If you voluntarily provide personal information (e.g. for you to be granted access privileges to SAVI services or through contact forms), this information is saved and logged, if necessary, on our servers for the purpose of logging and tracking services.
We will only use personal information where the law allows us to. The information may be shared with government entities of Abu Dhabi only and may be used to communicate to you the status of the services’ transactions you initiated and/or to assess your input to improve the content of our Website. SAVI requires that all third parties who receive any personal information respect the security of such information and treat it in accordance with applicable law.
COOKIES
Our Website uses “persistent cookies” for any personalised content.
The use of cookies is a standard practice among Internet portals and websites. Most Internet web browsers may be customised to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. Rejecting and/or removing cookies, however, may lead to the loss of functionality on those pages requiring cookies to function fully.
We use cookies on the Website to:
EXTERNAL LINKS
Our Website contains links to other websites operated by third parties and feeds from SAVI’s social media channels are embedded on the Website’s homepage. This Privacy Policy does not apply to any such websites, each of which may have its own separate privacy policy. We will not be responsible for the content and the privacy practices of other such websites and encourage you to examine each website's privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.
SECURITY
SAVI has appropriate security measures in place to protect against the loss, misuse or alteration of personal information that has been collected by SAVI. These measures cover commercial software programmes and secure technology infrastructure to monitor network traffic, authenticate legitimate users and identify unauthorised attempts to upload or change information, or otherwise cause damage. In addition, we limit access to personal information that has been collected to our employees, agents, contractors and other third parties on a need to know basis only. They will only access and use personal information on our instructions and they are subject to a duty of confidentiality.
ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
Under certain circumstances, you have rights under data protection laws in relation to your personal information. You may:
In each case by contacting us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.